Operation Management of indian Railways
In the present business world there has been a significant concentration on service basedindustries. This paper presents the way one of the
world’s second biggest employer INDIANRAILWAYS has been operating and together analyzing its various issues/ problems, and itsrelationship to
operations practice in the organization. Though there have been many issuessubjected to operations management practice, in the interest of word
limitation a few issuesrelating to the concepts below has been discussed throughout. Consequently, incorporating someof the Operations
Management theory like process(es) structure, quality dimensions, TQM,capacity planning, impact analysis, and improvement concepts. The study
is based on thecomparison of theories with actual practice, evaluating the applicability of these theories in realtime progression of the
organization, consideration of its impact on quality and customer focus.Finally, a proposal as to how the practice (es) could be enhanced.
In the present business world there has been a significant concentration on service basedindustries. This paper presents the way one of the
world’s second biggest employer INDIANRAILWAYS has been operating and together analyzing its various issues/ problems, and itsrelationship to
operations practice in the organization. Though there have been many issuessubjected to operations management practice, in the interest of word
limitation a few issuesrelating to the concepts below has been discussed throughout. Consequently, incorporating someof the Operations
Management theory like process(es) structure, quality dimensions, TQM,capacity planning, impact analysis, and improvement concepts. The study
is based on thecomparison of theories with actual practice, evaluating the applicability of these theories in realtime progression of the
organization, consideration of its impact on quality and customer focus.Finally, a proposal as to how the practice (es) could be enhanced.
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