Tuesday 15 May 2012

Indian Railways to give way to train hostesses

HAND IT to the Indian Railways to come up with newer concepts to woo budget airline travelers. The brains of the bosses of Rail Bhavan must be working overtime – after all, the Railway Minister lectures in the IIM's.

THE LATEST in train travel is the train hostesses, which is slated to become a reality by September in the Indian Railways. The hostesses would be smartly attired damsels in blue trousers, white shirts, and blazers who will bring to the tired traveler his choicest dishes as he listens to strains of music. He can surf the internet and watch television pro grammes while munching snacks. Two additional air conditioned coaches would be added to trains on certain routes like the Kanchan Kanya Express and North Bengal Express from September 26, followed by a few other trains that include Delhi-Sealdah Samparkranti and Guwahati-Delhi Samparkranti. The arrangement will be a result of Public Private Partnership (PPP). Why the Rajdhanis have not been selected for the launch is a mystery.

It is reported that the coaches would be equipped with imported blankets, world-class toilets and three hostesses each to serve snacks and meals to passengers. Besides this, there will be additional staff to take care of the security and cleanliness. To set the ball rolling, hostesses are being hired from a reputed air hostess training institute to launch the first batch of service in Kanchan Kanya Express and North Bengal Express from September.

This will be an attractive proposition to long distance travelers who are accustomed to accepting poor levels of commitments by the authorities. The general feeling among passengers is one of despair – he is supposed to pay the fare and swallow whatever is dished out either in the form of food or services. Lack of hygiene is common as are the filth that one encounters at every step.

There have been innumerable instances of trains speeding its way through to its destination with no water in the overhead tanks!

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